Speakers & Mentors
Thomas Knoll, Launchrock
Co-founder & Hustler at http://launchrock.com who’s done Community Cultivation and Customer Development for Zappos, UserVoice, and Seesmic.
I advise companies on strategies and tactics for community cultivation and customer development to help them: discover, welcome, acquire and retain an active community of customers; and transform customer support and social engagement into a source of customer evangelism.